We actively collect certain information you voluntarily provide to us including but not limited to:
when you create an account, send us an email or submit content to the Couple.
We automatically collect certain information when you use Couple, such as:
We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.
When you download and use our Services, we automatically collect information on:
We also collect your location-based information for the purpose of:
We will only share this information with our mapping provider for the sole purpose of providing you this service. You may opt-out of location-based services at any time by editing the setting at the device level or by emailing us at [email protected]
As part of our service, we ask that you request a friend to join. We will ask you for your friend’s name and email address. We will automatically send your friend an email inviting them to visit the service, with a one-time follow up email thereafter . We store this information so that you will be connected to each other when using the service. Your friend may contact us to request that we remove this information from our database.
Generally, we collect, store, use and disclose information to enable us to:
Anonymous aggregate statistics that do not personally identify a Couple user will be kept and used by us for various purposes including analysis and reporting of usage patterns. TenthBit reserves the right to use and disclose anonymous aggregate statistics for any purpose and to any third party in its sole discretion.
From time to time we may employ third parties to help us provide or improve Couple. These third parties, such as our analytics or hosting provider, may have limited access to databases of user information or registered member information solely for the purpose of helping us provide or improve the Couple and they will not be able to use the information about our members or visitors for any other purpose. We also may share your information with other companies which are owned by the or under the same ownership as our company.
We may, and you hereby authorize us to, disclose your Personal Information (including messages) to a third party without your consent:
The security of your Personal Information is important to us. We use reasonable efforts to store and maintain your Personal Information and location information in a secure environment and have implemented reasonable procedures designed to limit unauthorized access, use or disclosure of your Personal Information. We encrypt the transmission location information of that information using secure socket layer technology (SSL). Despite these measures, you should know that TenthBit cannot fully eliminate security risks associated with Personal Information.
You are also responsible for helping to protect the security of your Personal Information. To protect the communications that have taken place in the app, never give out your password. To increase device-level security, set a Security Code in the Couple’s settings.
If your personal information changes, or if you no longer desire our service , you may email us at [email protected] to deactivate your account. You may also correct, update, or amend your personal information in your profile settings within Couple or by emailing us at [email protected].
Removing Couple from your mobile device will not delete the personal information we have retained about you. If you unpair from your partner, we will retain your user content in the event that you would like to access in the future. Your user content can be deleted permanently by emailing a request to [email protected].
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may "opt out" of receiving marketing or promotional emails from us by following the instructions in those emails or by emailing us at [email protected]. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. To opt out of push notifications, please edit settings within the app or change your settings at the device level.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Our third party partners employ clear gifs, images, and scripts that help them better manage content on our site. We do not tie the information gathered to our users personal information.
Our web site offers publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your personal information from our blog or community forum by contacting us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
TenthBit, Inc. 59 Grant Avenue, Suite 300 San Francisco, CA 94108 U.S.A.